SERVICE & CUSTOMER CARE

Customer care and support has been at the forefront in ensuring customer delight across our vast installed base for all our business verticals spread across the country.

Why Choose Us

SERVICE & CUSTOMER CARE

Customer care and support has been at the forefront in ensuring customer delight across our vast installed base for all our business verticals spread across the country. Lightning quick responses, swift diagnosis, smart resolution and reduced downtimes are the trademarks for which we are known.

This vertical is responsible for planning and implementing solutions along with warranty support, maintenance solutions, training and professional solutions for all technologies represented by us.

Effecure Medicals -  Medical & Scientific Division is having certified & qualified Engineering and IT consultants to provide comprehensive pre-sales & after sales services and technical supports.  Technical team is qualified with professional training certificates by different modality manufacturer under their product portfolios.

  • Experienced & Competent Staff
  • Trained and Certified Engineers & Technical Personal
  • Comprehensive Project Management Capacities
  • 24/7 Customer Support
  • Capabilities to headlining Comply Turnkey Installation
  • Clearly Defined Process &Procedures to handle Exigencies
  • Consultative and Pro-Active Approach

During the pre-sales and implementation phase, Effecure Medicals -  Medical & Scientific Division provides wide range of services, starting from Engineering and Medical Equipment designs to technical supports and training that requires during the implementation.

Avoid unexpected failures in advance: After all, it’s better to prevent an emergency than to find yourself ill-prepared. The inspection of a device at predefined intervals includes a performance test as per the maintenance plan, the preventive replacement of parts and a service report. Effecure Medicals -  Trading Medical & Scientific division provides A to Z customer support and services under their portfolio.

  • Preventive and timely planned maintenance maximizes the availability of medical devices.
  • Professional inspections as per manufacturer’s instruction guarantee reliable adherence to international quality standards.
  • Preventive service increases the operational readiness of technical medical equipment’s and increases the up time of the machine.
  • Increased transparency due to complete preventive service history.
  • Technical support hotline provides Level 1 online support and Level 2 on site support. Level 3 Manufacturer support: Experts quick response to solve the critical problems.
  • Service Contracts.

We are ready to serve you differently.

The team of Professionally qualified, certified and experienced personals strive endlessly to achieve delight across all customer and vendor interfaces

Success Project 72% 72%

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